Store Leader's Job Description
Sales Management
- Understand and achieve monthly sales targets and support sales operation effectively.
Store Management
- Handle daily process of opening and closing stores.
- Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
Product Management
- Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.
Service Management
- Ensure store customer services satisfaction, cashiering/check-out counter service.
- Handle customer complaint
Merchandising /Product Display Management
- Familiar with merchandising display standards and perform display adjustment.
Operation Management
- Anti-theft strategy
- Ensure daily cash and small notes.
- Ensure accuracy of invoices/receipt & cashiering
- Ensure store customer services satisfaction, cashiering/check-out counter service.
- Handle customer complaint
Employee Management
- Assist in recruitment of outlet staffs.
- Onboarding new outlet staffs
- Provide training to new outlet staffs
- Manage team members well
Requirements
- Language Required: English and Bahasa Malaysia.
- Candidates must possess at least SPM/ Diploma/2-3 years and above of supervisory experiences in fast retail store management and beauty industry are preferred.
- Familiar with the Operations of the Retail Store, Merchandising, Manpower Management and Store Management
- Skills Required: Retail Management, Inventory Control and Team Leadership
- Familiar with Office Software and Strong in Analytic Skill
- Good in Communication and Coordination, have Team Spirit and strong in execution ability
- Flexible to follow company's outlet and regional deployment
- Recognize company's corporate culture and values
- Able to work on weekend/rotating shift (6 Working days)
- Preferable who can start work immediately and willing travel to attend training at Kuala Lumpur/Other nearest outlets
