Location: Mitsui Outlet Park, KLIA
About Valiram
Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with expected 5,500+ employees under Valiram Group.
Learn more about us at valiram.com
Valiram Brands:
- Beauty (Victoria's Secret, Bath & Body Works,Rituals, Molton Brown)
- Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
- Accessories (Swarovski, Mont Blanc)
- Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
- F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach,Candy Party)
- Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
SUMMARY OF THE ROLE
Lead the store by representing the brand, driving sales performance, and overseeing daily operations. Ensure high standards in customer experience, visual presentation, and inventory management, while guiding and developing the team to deliver results.
Key Responsibility:
- Sales & Customer Service: Achieve sales targets, execute strategies, and provide excellent customer service while maintaining the brand's luxury image.
- Store Operations: Follow SOPs for opening/closing, maintain store cleanliness, and ensure proper visual merchandising.
- Inventory & Reporting: Manage stock, conduct regular counts, resolve discrepancies, and update reports accurately.
- Compliance & Development: Adhere to company policies, handle customer concerns, and continuously enhance product knowledge.
Key Requirements:
- Ideal to have at least 5-6 years of fashion retail experience, including 2 years in a managerial role.
- Strong sales and operational skills to manage inventory, merchandising, and store performance.
- Excellent customer service and clienteling to build strong relationships with potential clients.
Why work with us:
- Career growth & training opportunities with real progression pathways
- Competitive incentives, recognition & staff discounts across our brands
- Supportive, fast-paced team culture with strong on-the-ground coaching
