Revenue & Collection Coordinator

Job Description :

- Build reliable, trusty, and long-term relations with assigned customers

- Negotiate & motivate customers to carry out their loan's obligations

- Provide an up to date information to customers about their current debt and channels

of repayment

- Follow up with customers who did not fulfill their promises to pay

- Establish repayment schedules based on customer's financial situations

- Fulfil the KPI's established by Collection managers

- Provide high-quality customer service for delinquent clients based on best practices