Robotic Process Automation cum BA

Company Description Verinon Technology Solutions Sdn Bhd is a consulting firm specializing in recruitment and HR practices for a wide range of industries. The company focuses on connecting organizations with skilled professionals and delivering tailored workforce solutions. Verinon emphasizes efficient, compliant, and scalable HR processes that support business growth. Team members work in a dynamic environment that values professionalism, client service, and continuous improvement.

Job Responsibilities:

1. Process Analysis: Analyze and document existing business processes to identify inefficiencies, redundancies, and potential areas for automation.

2. Stakeholder Engagement: Collaborate with stakeholders to gather requirements, understand their needs, and ensure alignment between business goals and RPA initiatives.

3. Feasibility Assessment: Evaluate the feasibility of automating specific processes, considering factors like complexity, volume, and impact.

4. Requirements Gathering: Define detailed functional and non-functional requirements for RPA solutions, ensuring they meet business objectives.

5. Solution Design: Work with Vendor to design RPA solutions, ensuring that they align with business needs and technical capabilities.

6. Change Management: Develop and implement change management controls to facilitate the adoption of RPA solutions.

7. Testing and Validation: Oversee the testing phase to validate that the automated processes function correctly and meet the specified requirements.

8. Training and Support: Provide training and support to end-users, ensuring they understand how to interact with the automated systems.

9. Performance Monitoring: Monitor the performance of automated processes post-implementation, gathering feedback for continuous improvement.

10. Documentation: Create and maintain documentation for processes, requirements, and RPA solutions to support knowledge transfer and compliance.

11. Collaboration with IT & Vendor: Work closely with IT teams and appointed Vendor to ensure proper integration of RPA tools with existing systems and infrastructure.

Qualification

1. Bachelor's degree in Business Administration, Information Technology, Computer Science or related field

2. Certification from RPA tool providers (e.g. UiPath Certified Professional)

Knowledge

1. Familiarity with RPA tool such as UiPath

2. Basic Programming knowledge is advantageous

3. Familiarity with Insurance / Financial Services industry is beneficial

Thanks & Regards

Sakshi