Job Description

Company Overview

XTS Technologies Sdn Bhd is a leading factory automation and system integration provider in Malaysia. We specialize in delivering end-to-end industrial automation solutions, robotic systems, warehouse automation, and custom engineering projects for manufacturing, logistics, and electronics industries.

Position Summary

The Solution Manager plays a pivotal bridge role between business development, engineering teams, and prospective clients. You will be responsible for translating complex customer operational requirements into technically sound, cost-effective, and scalable industrial automation solutions. This role requires technical depth, business acumen, and strong proposal architecture skills to drive solution design from conceptualization through pre-sales support and handover to execution teams.

Key Responsibilities

1.Team Leadership & People Management

Lead, mentor, and guide a technical team of pre-sales engineers, solution architects, and mechanical designers to drive high-quality proposal delivery.
Allocate engineering resources effectively across multiple tenders, pre-sales inquiries, and proposal submissions.
Establish standard operating procedures (SOPs), design templates, and technical review guidelines for the solution design team.

2.Solution Architecture & Technical Design

Design and architect end-to-end factory automation, robotic, vision inspection, or material handling systems according to client specifications.
Conduct detailed technical feasibility studies, cycle time calculations, footprint planning, and ROI analysis for proposed automated solutions.
Evaluate and select appropriate hardware, PLCs, industrial robots, sensors, software, and third-party systems for integrated project proposals.

3.Pre-Sales Support & Proposal Development

Collaborate closely with Sales Executives to participate in client discovery meetings, site visits, and technical requirement gathering.
Prepare comprehensive technical proposals, Bill of Materials (BOM), project timelines, costing models, and Scope of Work (SOW) documents.
Present solutions, conceptual layouts, and value propositions directly to client stakeholders, key decision-makers, and technical teams.

4.Project Scoping & Handover

Define clear boundary limits and technical specifications to mitigate project risks and budget overruns.
Work closely with Internal R&D, Mechanical/Electrical Engineering, and Software teams during the proposal phase to validate technical feasibility.
Facilitate seamless handover of awarded projects to Project Managers and Engineering execution teams with complete design packages and specifications.

5.Market Intelligence & Technology Roadmap

Monitor emerging industry trends, Industry 4.0 automation technologies, and competitor offerings.
Build and maintain strategic relationships with key technology vendors and component suppliers to source competitive automation components.

Requirements & Qualifications

Education: Bachelor's Degree in Mechatronics, Mechanical Engineering, Electrical/Electronic Engineering, Automation, or a related engineering field.
Minimum 5–8 years of hands-on experience in factory automation, robotics, system integration, or special-purpose machinery (SPM).
Prior experience as a Solution Architect, Pre-Sales Manager, or Senior Automation Project/Design Engineer is highly preferred.
Solid understanding of industrial robotics (e.g., Fanuc, ABB, KUKA, Yaskawa, or cobots), PLC systems, vision systems, and conveyor systems.
Proficiency in CAD software (e.g., SolidWorks, AutoCAD, ProgeCAD) for system layout and conceptual modeling.
Strong capability in cost estimation, vendor evaluation, and drafting detailed engineering specifications.
Exceptional presentation, communication, and interpersonal skills in English (proficiency in Mandarin or Bahasa Malaysia is an advantage).
Strong problem-solving mindset with commercial awareness and client-facing confidence.

How to Apply

Click the Apply button or send your resume directly to [Confidential Information].