Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Job Purpose

We are seeking a motivated and detailed-oriented RPAP Intern to join our Roche Patient Assistance Program (RPAP) team. This internship offers an excellent opportunity to gain hands-on experience in the execution of RPAP and making a difference to patient's lives. This role will be supporting the patient's journey throughout the program while compliantly improving access of Roche products to patients in Malaysia.

Responsibilities and Accountabilities

Operational Excellence:

u00B7 Support the streamlining of RPAP processes utilizing digital & AI solutions

u00B7 Assist in updating patient information and treatment cycles accurately into Roche electronic systems.

u00B7 Review of supporting documents via various channels.

u00B7 Review source documents for potential reports of adverse events and product complaints.

u00B7 Update the status of treatment cycles within Roche electronic systems.

u00B7 Support general administrative duties such as filing documents, distributing documents to hospitals and other data management.

Others:

u00B7 Any other duties that may be assigned from time to time as required by the business.

Competencies

Job Specific Competencies:

u00B7 Meticulous, thorough and strong attention to detail.

u00B7 Excellent organizational and time management skills.

u00B7 High level of integrity as maintenance of confidentiality of all customers and patients personal data is utmost important.

u00B7 Ability to work independently and as part of a team.

Expertise

Education/Qualification:

u00B7 Minimum SPM, IGCSE or equivalent certification is required.

u00B7 Currently pursuing a degree in Life Sciences, Biology, Biotechnology, Biochemistry, Bioengineering, or a related field.

u00B7 Fluent in written and spoken English and Bahasa Malaysia.

u00B7 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other basic computer software/applications.

u00B7 Familiarity and hands-on experience with LLMs and advanced prompting

u00B7 Familiarity or hand-on experience with modern digital tools, basic workflow automation (eg. App Script), Python will be preferred.

u00B7 Internship Duration: Capability to commit to a 6-month full-time internship (highly preferred).

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.