Company Description Agrius IT is a global provider of Third-Party Maintenance (TPM) services, delivering comprehensive support for data center infrastructure including servers, storage, and networking equipment. The company focuses on cost optimization, maximizing return on investment, and promoting sustainable IT practices for its clients. With expertise across multiple brands, Agrius IT offers 24/7 technical support, varied Service Level Agreements (SLAs), and access to a large inventory of spare parts. Its Multi-Vendor Support (MVS) ensures smooth IT operations and helps customers extend the life of End-of-Life (EOL) and End-of-Service-Life (EOSL) hardware beyond OEM warranties. Agrius IT acts as a single point of contact for hardware and software, providing services such as yearly support contracts, post-warranty maintenance, IT lifecycle extension, and recycling solutions to meet evolving infrastructure needs.
Role Description The Sales Account Manager is a full-time, on-site role based in WP. Kuala Lumpur. This role is responsible for managing and growing a portfolio of customer accounts, building long-term relationships, and ensuring customer satisfaction with Agrius IT's TPM and MVS solutions. Day-to-day activities include prospecting and lead generation, conducting sales presentations and product demonstrations, preparing proposals and quotations, and negotiating contract terms. The Sales Account Manager will collaborate closely with technical and operations teams to align solutions with customer requirements, monitor account performance, and identify opportunities for upselling and cross-selling. The role also involves maintaining accurate sales records in CRM tools, reporting on pipeline and forecasts, and representing the company at industry events or customer meetings as needed.
Qualifications
- Candidates should possess strong Account Management skills, including experience managing multiple customer relationships and maintaining long-term partnerships.
- Candidates should possess Customer Satisfaction and Customer Service skills, with a focus on responsive support, issue resolution, and relationship-building.
- Candidates should possess Lead Generation skills, including prospecting, qualifying opportunities, and developing new business in B2B environments.
- Candidates should possess excellent Communication skills, both written and verbal, for presentations, negotiations, and stakeholder engagement.
- Proven experience in IT sales, data center infrastructure, or related technical services is highly beneficial.
- Strong negotiation, presentation, and analytical skills, with the ability to understand customer needs and propose suitable solutions.
- Ability to work independently, meet sales targets, and manage time effectively in a fast-paced environment.
- Bachelor's degree in Business, IT, Engineering, or a related field, or equivalent practical experience.
