Sales Account Manager

Job Description:

Key Responsibilities:

• Account Management:
• Serve as the primary point of contact for assigned key accounts.
• Maintain strong, long-term client relationships.
• Conduct regular check-ins and business reviews with clients.

• Sales & Revenue Growth:
• Meet or exceed sales targets and KPIs.
• Develop and execute account plans to grow revenue within existing accounts.
• Identify and pursue upselling and cross-selling opportunities.

• Customer Satisfaction:
• Ensure high levels of customer satisfaction and retention.
• Resolve issues or concerns promptly and effectively.
• Coordinate with internal teams (e.g., operations, support, finance) to meet client needs.

• New Business Development:
• Identify and develop new opportunities within existing accounts.
• Collaborate with the business development team on new client acquisitions when necessary.

• Reporting & Forecasting:
• Maintain accurate records in Sales tracker.
• Provide regular forecasts, pipeline updates, and performance reports.
• Analyze account performance and propose corrective actions as needed.

• Contract & Negotiation:
• Lead contract renewals and price negotiations.
• Ensure agreements are aligned with company goals and profit margins.

Qualifications & Skills:

• Bachelor's degree in Business, Marketing, or related field (not mandatory)
• 23 years of experience in sales or account management
• Strong communication and interpersonal skills
• Proven negotiation and closing abilities
• Ability to work independently and collaboratively
• Experience in Aviation Sector will be an added Advantage