Sales And Marketing Specialist

Company Description Carzey Group Sdn Bhd is an online automotive parts dealer specializing in supplying a wide range of vehicle components to individual customers and businesses. The company focuses on providing quality parts, competitive pricing, and reliable service through digital sales channels. Operating in a fast-paced e-commerce environment, Carzey Group emphasizes efficient order processing and responsive customer support. Team members work closely to improve online visibility, streamline operations, and enhance the overall buying experience for automotive customers.

Role Description The Sales and Marketing Specialist is a full-time, on-site role based in Shah Alam. This position is responsible for driving sales of automotive parts through online platforms, managing customer inquiries, and providing product recommendations that meet customer needs. Day-to-day tasks include handling incoming leads, following up with potential and existing customers, preparing quotations, and coordinating with the operations team to ensure accurate order fulfillment. The role also involves planning and executing marketing campaigns, monitoring digital promotions, tracking sales performance, and preparing reports on market trends and customer feedback. The specialist will collaborate with management to refine sales strategies, support training initiatives, and contribute to continuous improvement of customer experience.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage customers effectively, manage inquiries, and resolve issues professionally.
• Candidates should possess Sales and Sales Management skills to drive revenue, manage pipelines, and support the implementation of sales strategies.
• Candidates should possess Training skills to help guide team members on product knowledge, sales techniques, and customer interaction standards.
• Candidates should have basic digital marketing awareness, including familiarity with online marketplaces, social media, and promotional activities.
• Candidates should demonstrate good analytical and organizational skills to track sales data, manage multiple tasks, and prioritize workload.
• Relevant experience in automotive parts, e-commerce, or retail sales is an advantage.
• A diploma or degree in Business, Marketing, Communications, or a related field is preferred, or equivalent practical experience.
• Ability to work on-site in Shah Alam and collaborate with cross-functional teams in a fast-paced environment.