Sales And Marketing Specialist

Company Description Prudential BSN Takaful Berhad (PruBSN) is Malaysia's leading family takaful operator, recognized for its customer-centric approach, multi-channel distribution, innovative solutions, and strong use of technology. The organization invests heavily in talent development through in-house and external training, workshops, and seminars to support continuous learning and growth. PruBSN builds leadership capabilities at all levels, offering structured development programs and performance-based rewards that align individual contributions with business results. The company promotes open communication, employee engagement, volunteering, and a culture of candid feedback. PruBSN is committed to diversity and inclusion and offers meaningful career opportunities through its dedicated careers platform.

Role Description This part-time Sales and Marketing Specialist role is based in Shah Alam and follows a hybrid work arrangement, combining on-site activities with some work-from-home flexibility. The specialist will support sales growth by identifying prospects, presenting takaful solutions, and following up with leads to convert opportunities into customers. Day-to-day responsibilities include engaging with customers, explaining product features and benefits, and providing ongoing service to ensure a positive customer experience. The role also involves assisting in the execution of marketing campaigns, participating in roadshows or events, and gathering market feedback to refine sales and marketing strategies. The specialist may help deliver basic training or guidance to new team members on sales techniques, customer service practices, and product knowledge.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage customers effectively and build long-term relationships.
• Candidates should possess Sales and Sales Management skills to drive new business, manage pipelines, and meet targeted outcomes.
• Candidates should possess Training skills to support onboarding and development of team members and to share product and sales knowledge.
• Candidates should ideally have knowledge of marketing principles, basic digital tools, and experience in financial services or insurance/takaful (preferred but not mandatory).
• Candidates should demonstrate good analytical and problem-solving abilities, comfort working in a hybrid environment, and the ability to collaborate within diverse teams.
• A relevant diploma or degree in business, marketing, communications, or a related field is beneficial; equivalent experience in sales or customer-facing roles will also be considered.