Sales And Service Associate

Company Description The Living Center and Clinic is a medical practice based in Sunway Geo Avenue, Petaling Jaya, Malaysia. The clinic provides accessible healthcare services to the local community in a modern, well-connected urban setting. As a growing medical practice, it focuses on delivering patient-centered care and a welcoming environment. Team members collaborate closely with healthcare professionals to support smooth clinic operations and quality service. The organization values professionalism, reliability, and respectful interactions with patients and colleagues.
Role Description The Sales and Service Associate is a full-time, on-site role located in Petaling Jaya. This position supports daily clinic operations by welcoming patients, handling inquiries, and assisting with appointment scheduling and basic administrative tasks. The role includes explaining services, supporting simple billing or payment processes, and ensuring a positive experience for visitors. The associate collaborates with clinical and administrative staff, maintains organized records, and helps keep the reception and service areas clean and orderly. The role requires consistent, courteous communication with patients and a commitment to efficient, accurate service.
Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and empathetically with patients and colleagues.
• Basic administrative and organizational abilities, including handling scheduling, documentation, and follow-up tasks accurately.
• Comfort with using computers and clinic management systems; familiarity with data entry, email, and basic office software.
• Ability to work on-site full time in Petaling Jaya, manage time effectively, and handle a steady flow of patient-facing tasks.
• Prior experience in a clinic, healthcare setting, or customer-facing role is an advantage, but motivated candidates with relevant transferable experience are encouraged to apply.
• Professional demeanor, reliability, and a commitment to maintaining patient confidentiality and clinic policies.