SALES ASSISTANT MANAGER

Job Summary

Provide friendly customer service by greeting shoppers, answering questions, and recommending products. Operate cash registers to process payments accurately. Manage stock by restocking shelves, unpacking shipments, and checking inventory. Maintain a clean and organized sales floor.

Responsibilities

• Greet shoppers warmly to create a welcoming store environment
• Answer customer questions clearly to assist product selection
• Recommend products based on customer needs to enhance sales
• Operate cash registers to process cash, card, or digital payments accurately and efficiently
• Restock shelves and unpack new shipments to maintain product availability
• Check inventory levels regularly to support stock management
• Keep the sales floor clean, tidy, and organized to ensure a pleasant shopping experience
• Stand for extended periods on the shop floor to perform duties effectively

Preferred competencies and qualifications

• Prior retail or customer service experience to support effective customer interactions
• Good communication skills to engage customers and team members
• Active listening skills to understand customer needs and respond appropriately
• Basic math skills to handle sales transactions accurately

Required competencies and certifications

• Minimum Diploma or high school education