Sales & Business Development Manager

About the Company

Our client is a fast-growing technology start-up providing an AI-powered smart ordering and customer service solution for restaurants, cafés and F&B businesses.

The platform enables customers to scan a QR code and interact with an AI restaurant assistant for dish recommendations, digital menus, ordering, payments, allergen and dietary information, special requests, multilingual support and customer feedback.

The solution helps F&B businesses improve service efficiency, reduce repetitive manpower requirements, overcome language barriers, enhance customer experience and create additional sales opportunities.

Job Responsibilities

Sales & Business Development

• Develop and acquire new restaurant, café and F&B clients across Singapore.
• Identify and engage restaurant owners, managers and key decisionmakers.
• Conduct product presentations and live demonstrations.
• Understand client needs and recommend suitable solutions.
• Manage the full sales cycle from prospecting and presentation to negotiation, closing and follow-up.
• Achieve agreed monthly and quarterly sales targets.
• Build and maintain strong client relationships.
• Identify new business opportunities and strategic partnerships within the F&B industry.
• Gather market and customer feedback to support product development.

Sales Team Building & Management

• Recruit, onboard and train sales representatives as the business expands.
• Develop sales processes, scripts and client acquisition strategies.
• Set targets and monitor individual and team performance.
• Coach and motivate team members to improve sales performance.
• Lead the sales team towards achieving overall company revenue targets.

Requirements

• Diploma/Degree in Business, Sales, Marketing, Hospitality, Technology or a related field is preferred.
• Relevant experience in sales or business development, preferably in F&B, SaaS, technology or related industries.
• Proven ability to generate new business and manage the full sales cycle.
• Strong communication, presentation and negotiation skills.
• Confident in engaging business owners and decisionmakers.
• Target-driven, proactive and customer-focused.
• Able to work independently in a fast-paced start-up environment.
• Experience in sales team management or training will be an advantage.