Sales Consultant

Role Description This is a full-time Sales Consultant role in a hybrid work arrangement, primarily based in IOI Putrajaya, KL Cheras, Damansara & KL North with some flexibility to work from home. The Sales Consultant will engage prospective customers in the showroom and online, understand their needs, present suitable BYD vehicle options, and guide them through the full sales process from initial inquiry to delivery. Daily responsibilities include conducting product demonstrations and test drives, preparing quotations, explaining financing and ownership options, and following up with leads to convert inquiries into sales. The role also involves maintaining accurate customer records, coordinating with internal teams on vehicle availability and delivery timelines, and ensuring a high level of customer satisfaction before and after the sale. Sales Consultants are expected to meet sales targets, stay updated on product features and industry trends, and represent the BYD brand in a professional and consultativ

Qualifications

• Strong Sales Consulting and Consulting skills, with the ability to understand customer needs and recommend appropriate vehicle solutions.
• Proven focus on Customer Satisfaction and Customer Service, including follow-up, relationship building, and after-sales support.
• Effective Communication skills, both verbal and written, to convey product information clearly and handle customer inquiries confidently.
• Previous experience in automotive sales or retail sales is beneficial, with a track record of meeting or exceeding sales targets.
• Comfort with using digital tools and CRM systems for lead management, reporting, and remote customer engagement.
• Ability to work in a hybrid environment, manage time effectively, and coordinate showroom and remote activities.
• Fluency in English; additional language proficiency (e.g., Malay, Mandarin, or other local languages) is an advantage.
• Valid driver's license and willingness to conduct test drives; interest in electric vehicles and new automotive technologies is preferred.