Job Summary**
Responsible for providing financial advice and solutions to clients, focusing on personal finance products, and achieving sales targets while ensuring customer satisfaction and adherence to regulatory guidelines.
Job Responsibilities**
- Proactively identify and acquire new clients for personal finance products such as loans, credit cards, and insurance.
- Conduct thorough financial needs analysis for clients to recommend suitable products and services.
- Present and explain product features, benefits, and terms clearly and accurately to potential customers.
- Manage and grow an existing portfolio of clients, fostering strong relationships and identifying cross-selling opportunities.
- Prepare and process loan applications, credit card applications, and other personal finance product documentation accurately and efficiently.
- Ensure all sales activities comply with internal policies, procedures, and relevant regulatory requirements (e.g., Bank Negara Malaysia guidelines).
- Achieve individual and team sales targets for personal finance products.
- Stay updated on market trends, product knowledge, and competitor offerings.
- Provide excellent customer service and resolve client inquiries or issues promptly and professionally.
- Participate in sales campaigns, roadshows, and other promotional activities.
Job Qualifications**
- Bachelor's Degree in Business Administration, Finance, Marketing, or a related field.
- Proven track record in sales, preferably within the financial services industry.
- Strong understanding of personal finance products and services (e.g., personal loans, credit cards, insurance).
- Excellent communication, interpersonal, and presentation skills.
- Self-motivated, target-driven, and able to work independently as well as in a team.
- Customer-centric with a strong commitment to providing excellent service.
- Proficiency in Microsoft Office Suite.
- Ability to adapt to a fast-paced and dynamic sales environment.
- Prior experience in a bank or financial institution is an added advantage.
