The Sales Consultant, PF (Personal Financing) at RHB Bank Berhad is responsible for driving sales of personal financing products and services, ensuring excellent customer service and contributing to the bank's growth objectives.
Job Responsibilities:**
- Proactively identify and acquire new customers for personal financing products, including loans and other related financial solutions.
- Conduct thorough financial needs analysis for individual customers to recommend suitable personal financing products.
- Achieve and exceed assigned sales targets and key performance indicators (KPIs) for personal financing.
- Prepare and process personal financing applications accurately and efficiently, adhering to all internal policies and regulatory requirements.
- Maintain strong relationships with existing customers to identify cross-selling opportunities and ensure customer satisfaction.
- Provide clear and comprehensive information to customers regarding product features, benefits, terms, and conditions.
- Stay updated on market trends, competitor activities, and new product developments in the personal financing sector.
- Collaborate with other departments to ensure seamless customer experience and efficient service delivery.
- Adhere to all compliance, regulatory, and risk management guidelines set by the bank and relevant authorities.
Job Qualifications:**
- Minimum of a Diploma in Banking, Finance, Business Administration, or a related field. A Bachelor's degree is preferred.
- Proven sales experience, preferably within the financial services industry, with a focus on personal financing or retail banking products.
- Strong understanding of personal financing products, credit assessment processes, and relevant banking regulations.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to build rapport and establish strong relationships with customers.
- Results-oriented with a strong drive to achieve sales targets.
- Proficiency in Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Possess a valid driving license and own transportation (if required for client visits).
