Sales Coordinator

JOB OVERVIEW

The Sales Coordinator supports the sales function through administrative excellence, CRM maintenance, and efficient coordination across teams. This role ensures smooth sales operations and data accuracy, enabling the sales team to focus on client engagement and deal execution.

KEY RESPONSIBILITIES AND DUTIES

CRM & Data Management

• Maintain accurate, up-to-date records of leads, opportunities, and client data.
• Generate regular CRM reports and flag missing information to the team.

Sales Document Preparation

• Prepare and format proposals, quotations, and agreements using standard templates.
• Ensure brand and data consistency across all documentation.

Coordination & Scheduling

• Schedule client meetings, demos, and internal follow-ups.
• Support onboarding of new sales hires with access to tools and templates.

Administrative Support

• Organize shared sales folders and maintain up-to-date collateral.
• Assist with team communication, expense tracking, and logistics coordination.

CORE COMPETENCIES REQUIRED

• Organization & Attention to Detail: Maintains order and accuracy in all tasks.
• Process Orientation: Ensures consistency in sales operations.
• Communication: Professional and responsive across internal teams.
• Multitasking: Manages multiple requests with composure.
• Confidentiality: Handles client and deal data responsibly.

QUALIFICATIONS OR REQUIREMENTS

• Diploma or Bachelor's degree in Business, Marketing, or related field.
• Fresh Graduates or 1–2 years of experience in coordination, admin, or sales support roles.
• Proficiency in Zoho CRM or similar platforms, and MS Office 365.
• Strong command of English and Bahasa Malaysia.

ADDED ADVANTAGE / TOOLS & PLATFORMS

• Experience in B2B, SaaS, or EdTech environments.
• Familiarity with ClickUp, Google Workspace, or other collaboration tools.