Job Brief
Effectively assist Director of Sales & Marketing and Sales Managers in general administration and executing sales coordination of all enquiries in a most professional and effective manner.
Job Responsibilities
- To assist Director of Sales & Marketing and Sales Managers in answering telephone inquiries, preparing contract letters or proposal letters for all market segments and handles general administration.
- Ensure overall effective office administration, maintain cleanliness at all times, to upkeep the display areas and display items.
- Ensure all enquiries and correspondences are replied within the stipulated time. Effective follow-ups are to be conducted for such enquiries.
- Ensure sufficient stock level of stationeries; give away items, collateral and brochures.
- Ensure all office equipment are in working condition e.g. computers, photocopy machine or printer.
- To effectively utilize the standard forms and letters to ensure that such forms and letters are presented in a most professional manner.
- To assist Director of Sales & Marketing and Sales Managers in answering telephone inquiries, preparing contract letters or proposal letters for all market segments and handles general administration.
- To maintain an effective account and account management through PMS & OSEM and to be fully competent with operating PMS & OSEM.
- To ensure that all client data input in the PMS & OSEM is accurate and updated.
- Prepare corporate rate letters on newly signed up accounts and to update profile into PMS efficiently.
- To ensure that corporate rate letters, correspondence and other important documentation are prepared in a meticulous detail and presented in the most professional manner.
- To issue group resume and banquet event order (actual or draft) upon receive confirmation & reconfirmation of events from organiser.
- Banquet event order is to issue at the stipulated time and ensure it shall be issuing 5 working days before event date except last minute event shall be issue within the day or less than 24 hours before event date.
- To update event list with updated with require details at all time. The data & details on the event list shall be correct at all times and readily to be exact when it is needed.
- To ensure that group resume, site inspection, VIP list and other important information are distributed to support department in a timely manner.
- Ensure proper filing at the end of each day and mailing out letters.
- Perform any other duties assigned by the Director of Sales & Marketing and Sales Manager from time to time.
Job Requirements
- Microsoft Office
- Fluent in written and oral English and Bahasa.
- Knowledge of Mandarin or dialect will be an added advantage.
- Self-motivated
- Team player
- Result driven, energetic, and focused
- Flexible schedule, integrity and organized
