Sales Engineer

Company Description

With over 50 years of expertise, Mechmar is a leading manufacturer of industrial steam boilers, heaters, and pressure vessels in the Southeast Asian region. Our product offerings include fire-tube and water-tube steam and hot water boilers, thermal oil heaters, biomass power plants, and waste heat recovery boilers. Built on a foundation of rigorous engineering, our highly efficient and cost-effective thermal solutions cater to diverse industries and locations. Dedicated to quality, we continually aim to exceed client expectations with top-notch products and services. Join us in delivering innovative and sustainable energy solutions worldwide.

RESPONSIBILITIES

1. Identify and develop new business prospects in the boiler, pressure vessel, industrial equipment, and related engineering sectors.
2. Maintain good relationships with existing and potential customers by providing timely follow-up, product information, and technical support.
3. Understand customer requirements, including scope of supply, technical specifications, site conditions, delivery expectations, and commercial requirements.
4. Prepare, submit, and follow up on quotations, tenders, and sales proposals accurately and within the required timeline.
5. Coordinate with Proposal, Design, Project, Production, Procurement, and Accounts departments to obtain the necessary technical, costing, delivery, and execution inputs before submitting proposals.
6. Ensure proposals are technically suitable, commercially sound, and aligned with the Company's costing, margin, scope, and execution capability.
7. Review customer specifications, tender requirements, contract terms, and purchase order conditions during the quotation and order stage, and highlight any unusual terms, risks, or deviations to Management for review.
8. Follow up consistently with customers on quotations, tenders, order status, and pending matters to improve sales conversion.
9. Update and maintain customer enquiries, quotation status, follow-up actions, and sales opportunities in the Company's CRM or reporting system.
10. Support internal coordination for confirmed orders, including handover to the relevant departments for project execution, production planning, delivery, billing, and collection matters.
11. Support timely billing and payment collection by coordinating with customers and internal departments where required.
12. Prepare sales reports, quotation status updates, customer follow-up reports, and other reports as required by Management.
13. Provide quality service and timely response to customers throughout the sales process.
14. Carry out administrative work related to sales activities.
15. Perform any other duties and responsibilities as assigned by the Management from time to time.

QUALIFICATIONS AND WORK EXPERIENCE

• Possess a Degree or Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, or other related engineering disciplines from a recognised institution.
• Preferably with at least 3 years of working experience in engineering sales, project-based industries, industrial equipment, boilers, pressure vessels, or related fields.
• Experience in boiler-related industries will be an added advantage.
• Fresh graduates with a strong interest in technical sales and industrial engineering are encouraged to apply. Training and guidance will be provided.