Sales Executive

About us:

Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.

With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you'll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you'll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.

Job title: Sales Executive

Location: Malaysia

Responsibilities:

· Build, develop, and maintain a strong network of customers, consultants, contractors, and channel partners within the assigned territory.

· Identify new business opportunities and actively develop project pipelines in laboratory, healthcare, pharmaceutical, biotechnology, university, research institute, and industrial sectors.

· Strengthen customer relationships by providing professional product, commercial, and after-sales support.

· Work closely with the Sales Manager to expand market share, achieve sales targets, and support timely collection of outstanding receivables.

· Manage the complete sales cycle from customer inquiry through quotation, negotiation, order confirmation, delivery, installation coordination, and payment collection.

· Prepare accurate quotations, proposals, tender submissions, and sales documentation.

· Follow up on quotations and sales opportunities to maximize conversion rates.

· Maintain accurate sales forecasts, opportunity pipelines, and CRM records while providing regular sales status updates.

· Visit laboratories, hospitals, medical centers, pharmaceutical companies, universities, research institutions, and industrial facilities to promote ESCO products and solutions.

· Conduct product presentations, technical demonstrations, seminars, workshops, and safety awareness programs.

· Provide product training, application support, and technical guidance to customers, distributors, and channel partners.

· Coordinate project execution from order confirmation through delivery, installation, commissioning, customer acceptance, and project completion.

· Manage project schedules, documentation, logistics coordination, equipment delivery, installation planning, and customer handover.

· Monitor project milestones, identify potential risks, resolve issues promptly, and ensure projects are completed according to agreed timelines.

· Work closely with internal departments including Sales, Customer Service, Logistics, Technical Service, Engineering, and external stakeholders to ensure smooth project implementation.

· Collaborate with internal teams and business partners to organize exhibitions, seminars, product demonstrations, customer events, and marketing campaigns.

· Monitor market trends, customer requirements, competitor activities, pricing, and product performance.

· Provide regular reports and market intelligence to support business planning and product strategy.

· Maintain accurate customer records, project documentation, and sales reports.

· Prepare weekly activity reports, project progress updates, and sales forecasts for management review.

• Perform other duties and responsibilities as assigned by the Manager.

Qualifications:

• Degree in Biotechnology, Chemistry, or a related field.

• Minimum of 2-3 years of experience selling laboratory equipment.

• Experience in laboratory work (e.g., Microbiology, Cell Culture, QC, Biomolecular, Chemistry) is a plus.

• Negotiation, teamwork, and presentation skills.