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Company Description
Tokoplas is a leading B2B petrochemical marketplace specializing in polymer-based resins. Founded in Indonesia in 2019, we connect suppliers, customers, and partners through a single digital platform that makes raw material sourcing more efficient, transparent, and accessible.
As part of our continued growth, Tokoplas is expanding into the Malaysian market and is building a local team to support this exciting new chapter. If you're looking to grow your career in a dynamic and fast-paced environment, we'd love to hear from you.
Learn more about us at www.tokoplas.com and www.tokoplas.com.my.
Job Summary
The person in this role is responsible for driving business growth by acquiring new customers and strengthening relationships with existing accounts. The role involves understanding customer requirements, providing suitable product and financing solutions, and identifying new sales opportunities to maximize revenue and customer satisfaction.
Qualifications
- Bachelor's Degree in Business, Marketing, Supply Chain, Engineering, or related fields
- Minimum 2 years of experience in sales, business development, or account management
- Experience in B2B sales, industrial trading, petrochemical, or e-commerce is an added advantage
- Strong communication, negotiation, and presentation skills
- Proficient in Microsoft Office and CRM systems
- Strong analytical and problem-solving skills
- Self-motivated, target-driven, and able to work in a fast-paced environment
- Proficiency in English is required, Mandarin is an added advantage to support Mandarin-speaking customers
Responsibilities
- Build and maintain strong relationships with existing and prospective customers
- Identify customer needs and recommend suitable products or financing solutions
- Generate new sales opportunities and expand customer database
- Achieve monthly, quarterly, and annual sales targets
- Conduct regular customer visits, follow-ups, and business reviews
- Handle customer concerns and ensure timely issue resolution
- Coordinate with internal teams including supply chain, finance, and operations to ensure smooth order fulfillment
- Identify upselling and cross-selling opportunities to maximize account value
- Monitor market trends, competitor activities, and customer buying patterns
Job ID: 151319177
Skills:
relationship management, Financial Products, Negotiation, financial regulations, Sales, Problem-solving
Skills:
CRM system, Formulation guidance, Sales Experience, Microsoft Office Applications
Skills:
post sales , Promoting, Sales Tools, Closing, Prospecting, Professional Communication, Presentations, Qualifying
Skills:
sales prospecting , Microsoft Office, Excel, customs procedures, knowledge of international trade regulations, Negotiation, Lead Generation, Powerpoint, deal closing, cultural nuances
Skills:
Insulation products, Market Analysis, Sales, Interpersonal Communication, Problem-solving, Fluency in Mandarin