Overview
The Sales Executive is responsible for driving revenue growth for the luxury resort by targeting high-end clientele, corporate accounts, travel partners, and event organizers. This role focuses on delivering personalized service, building long-term relationships, and promoting premium resort experiences including accommodation, wellness, dining, and exclusive events.
Key Responsibilities
- Identify and develop new business opportunities within luxury, corporate, and high-net-worth segments.
- Promote resort offerings including luxury villas, suites, spa packages, weddings, and private events.
- Build and maintain strong relationships with travel agencies, corporate clients, wedding planners, and concierge services.
- Conduct sales presentations, client meetings, and personalized resort tours/site inspections.
- Prepare customized proposals, contracts, and packages tailored to client needs.
- Achieve and exceed monthly and annual revenue targets.
- Manage key accounts and ensure exceptional pre- and post-sales service.
- Coordinate closely with operations, front office, F&B, and events team to deliver seamless guest experiences.
- Monitor luxury hospitality market trends and competitor activities.
- Represent the resort at trade shows, networking events, and industry functions.
Requirements
- Diploma or Degree in Hospitality, Business, Marketing, or related field.
- Minimum 2–4 years of experience in hotel/resort sales, preferably in luxury segment.
- Strong communication, presentation, and negotiation skills.
- Proven track record in achieving sales targets.
- Excellent interpersonal and relationship-building skills.
- Professional appearance and customer-focused attitude.
- Proficient in Microsoft Office; experience with hotel systems (e.g., Opera/PMS) is an advantage.
- Fluent in English; additional languages are a plus.
- Willing to travel and attend client meetings/events.
Preferred Skills
- Experience handling luxury travel agents, MICE, weddings, or VIP clientele.
- Strong network within corporate or high-end travel market.
- Ability to create bespoke packages and premium experiences.
- High attention to detail and service excellence mindset.
