Sales Executive, Personal Loan

1-3 Years

This job is no longer accepting applications

Job Description

Job Responsibilities

Promoting Personal Loan product to New To Bank and Existing To Bank customers
Actively cross sell on credit life insurance & credit card
Constantly identify new sales strategies and approach to increase individual and achievements
Participate , plan and support sales activities
Ensure all relevant income documents is obtained from customer to adequately support the application
Practice best sales practice and deliver excellent customer service
Ensure all customers enquiry and complaints are handled promptly and efficiently
Unresolved complaints are to be escalated immediately to his/her superior
Ensure no misrepresentation of product feature, pricing, promotions and processes.

Job Requirements

Experienced in sales and customer service environment with strong customer care culture
Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia
Preferably 1 year of banking experience.