Sales Force Developer

Salesforce Application Developer

Salesforce Developer will be responsible for all types of standard Salesforce Development and customization. This includes coding, unit testing, building applications, and creating and modifying existing applications. This position will work alongside Salesforce Administrators and other teams within Information technology such as Data Engineering and Infrastructure.

Responsibilities

• To build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform
• Create/modify existing controllers, controller extensions, and triggers across all platforms.
• Develop highly interactive UI using Visualforce, JavaScript and JQuery technologies.
• Develop custom applications using Salesforce. com and integrating salesforce.com with other systems
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
• Responsible in Migration from Sandbox (Testing Environment) to Production (Live System))
• To perform configuration and customization of the Salesforce.com platform.
• Enhancement of Standard & Custom Module within Salesforce.com Platform
• Meet with users to determine functional and technical requirements and participate in application design, configuration, testing and deployment
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and how-to assistance.
• Manage Salesforce Omni-Channel configurations for efficient case assignment and routing.
• Act as a point of escalation for any technical support and issue resolution.

Skills/Experience

·       Preferably at least 3 years of Salesforce Developer experience with Bachelor's Degree in Computer Science, Engineering or related technical field

·       3+ years of hands-on experience with Salesforce development, including Apex, Visualforce, Lightning Web Components, and demonstrated experience with Agentforce, WhatsApp and Omni-Channel.

• Proficiency with Salesforce.com development including modification of standard objects and fields and creation of custom objects and fields
• Experience in Salesforce Sales & Service Cloud and Marketing Cloud
• Apex, Flow and Visualforce development, design, configuration, testing and deployment of Salesforce.com solutions
• Proficiency in Apex, Visualforce, Lightning Web Components, SOQL, and Salesforce DevOps tools and practices.
• Experience with CI/CD tools, version control and automated deployment processes specific to Salesforce.
• Experience to implement and support payment gateway integrations and secure digital signature workflows to facilitate customer transactions and document management.
• Software engineering skills with Force.com Platform (Flow, Apex, VisualForce, SOQL, Unit Testing)
• Experience with web services (REST & SOAP, JSON & XML, etc.)
• A desire to work within a fast-paced, collaborative, and team-based support environment
• Integrate multiple systems with Salesforce, including internal proprietary and third-party applications (example: 3CX, Novade, Netcore, QuestionPro, PowerBI, Seampify)
• Familiarity with Agile methodologies and experience working in a collaborative, fast-paced environment.
• Current Salesforce certifications (e.g. App Builder, Platform Developer I.

·       Have experience in developing AI-driven solutions using Salesforce Einstein, including predictive analytics, recommendation models, and chatbots to enhance customer engagement and drive data-driven decision-making.

• Customize Einstein features, such as Einstein Analytics, Einstein Bots, and Einstein Prediction Builder, to deliver personalized and intelligent customer interactions.
• Experience to migrate process builder to flow

·       Platform Developer II has added advantage)

• Good analytical and problem-solving abilities