Sales Manager

Company Description Amari Kuala Lumpur is a contemporary hotel featuring 252 thoughtfully designed guest rooms and suites that blend modern style with subtle Malaysian touches. Each room offers dedicated work space, a comfortable daybed, and complimentary Wi‑Fi to support both business and leisure guests. A defining highlight of the property is the impressive view of Kuala Lumpur's vibrant city skyline from many of the rooms. The hotel's central location and guest-focused amenities create a dynamic environment for team members who enjoy working in a bustling urban hospitality setting.

Role Description The Sales Manager is a full-time, on-site role based in Kuala Lumpur, responsible for driving revenue growth and strengthening market presence for Amari Kuala Lumpur. Day-to-day responsibilities include identifying and developing new business opportunities, managing corporate and group accounts, and maintaining strong relationships with travel agents, event planners, and corporate clients. The role focuses on preparing and presenting sales proposals, negotiating contracts and rates, and coordinating with the front office, reservations, and events teams to ensure seamless guest experiences. The Sales Manager will monitor market trends, competitor activities, and performance reports, using data to refine sales strategies and achieve sales targets. This position also collaborates with marketing to support promotional campaigns and represents the hotel at networking events, trade shows, and client visits.

Qualifications

• Demonstrated experience in hotel or hospitality sales, including account management, business development, and client relationship management.
• Strong negotiation, presentation, and communication skills, with the ability to engage confidently with corporate and group clients.
• Solid understanding of revenue management principles, sales reporting, and basic analytics to track performance and inform strategy.
• Proficiency with hotel sales and reservation systems, CRM tools, and standard office software (e.g., Excel, PowerPoint, Word).
• Proven ability to work collaboratively with cross-functional teams, coordinate operational details, and deliver high service standards.
• Self-motivated, results-oriented, and organized, with effective time-management skills and attention to detail.
• Prior experience in a similar role within the hospitality industry in Malaysia or Southeast Asia is an advantage.
• Diploma or degree in Hospitality Management, Business, Marketing, or a related field preferred.
• Fluency in English; additional language skills relevant to local and regional markets are beneficial.