The Sales/Regional Manager, West Malaysia is responsible for the sales of Biosensors and 3rd party products in the territory. He/she will lead a team of Territory/Sales Representatives/Distributors and is directly responsible for achieving the sales revenue of the team, provide supervision to the team member in their daily call schedule, consignment stock management, market intelligence and pursue of key accounts and business negotiation. He/she should also ensure businesses are conducted in a fair, ethical manner with compliance to company policies.
Responsibilities
- Leads, supervises a team of Territory / Sales Representatives / Distributors and direct field sales responsibilities
- Achievement of team sales revenue.
- Plan and organizes weekly / daily schedule to call on existing accounts, obtains orders and establishes new or potential accounts.
- Performs product presentations / in services, product evaluations to existing and new or potential accounts.
- Submits orders promptly with accurate billing information and in accordance to price guide.
- Prepares quotation / tender documents.
- Maintains a healthy inventory by establishing correct consignment stock level, perform stock rotation to minimize stock write off and removal of expired stock promptly from the shelf.
- Ensures all sales activities comply with legal and ethical standards, and that documented processes, procedures and internal quality management system are followed and adhered to.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Present sales reviews including market share analysis, sales forecast and territory management.
- Develops strong KOL relationship and identification of upcoming doctors for business continuity.
- Monitors competition by gathering current marketplace information on pricing, products, new products, promotion, etc. Provide such market information promptly to the marketing team.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
- Provides historical records by maintaining records on area and customer sales.
- Works with the marketing team in the organization of sales and marketing activities (e.g. workshop, exhibition booth)
- Works with the R&D and clinical team in the development of new products with KOL, product/clinical trials and registries.
- Development of team members to extend skills and expertise of individual.
- Contributes to team effort by accomplishing related results as needed.
Requirements
- Diploma or Degree in Biological Sciences, Business Administration, Nursing or related discipline
- At least 5 - 8 years of successful sales experience in medical device or pharmaceutical industry, with supervisory role preferred.
- Demonstrates ability to absorb technical knowledge quickly and disseminate appropriately to healthcare professionals
- Good communication and presentation skills
- Independent, high energy level, ambitious, with a strong desire to succeed
- Possess own car (Optional) and have valid licence
