Sales Manager, F&N

Azelis is a global innovation service provider specializing in the distribution of specialty chemicals and food ingredients, operating in 64 countries with over 4,100 employees. The company serves more than 65,000 customers through a strong network of over 2,800 principal partnerships.

With dedicated expert teams across Life Sciences and Industrial Chemicals, Azelis delivers tailored solutions backed by over 70 application laboratories, enabling the development of innovative and sustainable formulations. By combining global reach with strong local presence, Azelis offers integrated digital and technical services, positioning itself as a trusted partner for both customers and principals.

Committed to sustainability and responsible growth, Azelis leverages science and market expertise to drive innovation, support customer success, and accelerate principal growth

Role Overview

The Sales Manager will drive business growth across assigned accounts and supplier portfolios within the Food & Nutrition segment. This role combines commercial leadership, technical application support, and strategic account management to expand market share, strengthen customer relationships, and deliver sustainable revenue growth.

Key Responsibilities

1. Account Management & Business Development

• Manage and grow existing customer accounts while actively developing new business opportunities within assigned territories and segments.
• Build strong, long-term relationships with key industrial customers, acting as a trusted commercial and technical partner.
• Identify new market opportunities and drive penetration into targeted accounts.

2. Technical Sales & Application Support

• Provide value-driven technical support including product recommendations, formulation guidance, and cost optimization solutions.
• Support customer trials, product development, and reformulation projects in collaboration with technical and supplier teams.
• Conduct product training and knowledge-sharing sessions with customers and internal teams

3. Commercial Execution & Pipeline Management

• Manage and drive project pipelines through CRM, ensuring timely follow-up and conversion into commercial success.
• Prepare and deliver sales forecasts to support supply chain planning and inventory management.
• Execute pricing strategies, quotations, and negotiations aligned with business objectives.

4. Supplier & Portfolio Management

• Lead assigned supplier relationships by aligning on commercial strategies, growth targets, and market priorities.
• Drive joint business planning, campaign execution, and product positioning in the market.
• Ensure accurate demand forecasting and effective communication with principals.

5. Market Intelligence & Competitive Analysis

• Monitor market trends, customer needs, and competitor activities (pricing, product launches, positioning).
• Provide actionable insights to management and principals to support strategic decision-making.

6. Reporting & Performance Tracking

• Maintain accurate and timely reporting including call reports, pipeline updates, and sales performance reviews.
• Conduct regular territory and account analyses to identify gaps, growth opportunities and align with Business Director for the business strategy.

7. Customer Service & Issue Resolution

• Manage customer concerns proactively by identifying root causes, proposing solutions, and ensuring timely resolution.
• Work cross-functionally with internal teams (CS, supply chain, technical) to ensure service excellence.

Qualifications & Experience

• Bachelor's degree (or higher) in Food Science or a related discipline.
• Minimum 8 years of relevant experience in technical sales or commercial roles within the food ingredients industry.
• Experience in key application areas such as dairy, beverages, sauces, confectionery, or dry blends is highly preferred.
• Familiarity with vitamin and mineral premixes/blends is an added advantage.

Core Competencies

• Strong commercial acumen with proven sales and negotiation skills
• Ability to engage and influence stakeholders at all levels (internal and external)
• Customer-focused with strong problem-solving and solution-selling mindset
• Excellent planning, organization, and time management skills
• High level of ownership, accountability, and execution drive
• Ability to manage multiple priorities in a fast-paced, performance-driven environment
• Team player with the ability to work independently and cross-functionally