Sales Manager

Company Description Eurofins Malaysia is part of a global network of laboratories that supports a safer and healthier world through testing, monitoring, and advisory services across food and feed, environment, consumer products, and occupational health and safety. The network operates eight laboratories in key locations across Penang, Johor, and the Central region, combining strong local expertise with access to advanced global testing infrastructure. Eurofins Malaysia focuses on scientific excellence and strict regulatory compliance to help clients ensure product quality, safety, and market readiness. With over 300 team members, the laboratories perform complex chemical, physical, and microbiological analyses to meet diverse industry needs.
Role Description The Sales Manager is a full-time, on-site role based in Bukit Mertajam. This role is responsible for developing and executing sales strategies to grow revenue across Eurofins Malaysia's laboratory services, with a focus on key sectors such as food and feed, environment, and consumer products. Day-to-day activities include managing existing client relationships, identifying and pursuing new business opportunities, preparing proposals and quotations, and conducting sales presentations and negotiations. The Sales Manager collaborates closely with laboratory and operations teams to understand service capabilities, align offerings with client needs, and ensure a smooth handover from sales to service delivery. The role also involves monitoring market trends, maintaining accurate sales forecasts and reports, and contributing to pricing and marketing initiatives to support overall business growth.
Qualifications

• Strong skills in B2B sales, account management, and business development within technical or laboratory services environments.
• Proficiency in customer relationship management, including stakeholder engagement, negotiation, and client retention.
• Ability to understand and communicate technical or scientific concepts related to testing, quality, and regulatory compliance.
• Competence in sales planning, forecasting, and use of CRM or sales management tools.
• Excellent communication, presentation, and interpersonal skills, with the ability to work effectively across teams and with diverse clients.
• Demonstrated analytical and problem-solving skills, with a data-driven approach to evaluating opportunities and performance.
• Bachelor's degree in Business, Science, Engineering, or a related field; experience in laboratory testing, quality assurance, or related industries is an advantage.
• Proven ability to work independently, take initiative, and meet sales targets while upholding high ethical and professional standards.