Sales Manager

COMPANY OVERVIEW

Vireserve is a technology company specializing in cybersecurity, cloud, digital transformation, and enterprise solutions. We help organizations strengthen their security, optimize operations, and accelerate growth through innovative technology solutions. Our team is driven by innovation, collaboration, and a commitment to delivering exceptional value to our clients across various industries.

ABOUT THE ROLE

The Sales Manager owns the entire customer commercial lifecycle—from pre-sales and tender management through deal closure, account growth, and post-sales delivery governance. The role is accountable for revenue growth, margin protection, customer satisfaction, and execution discipline.

SKILL & QUALIFICATIONS

1. Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
2. Minimum 8 years of experience in sales, business development, or account management, with at least 2 years in a leadership or managerial role.
3. Proven track record of achieving and exceeding sales targets and driving business growth.
4. Strong leadership, coaching, and team management skills.
5. Excellent negotiation, presentation, and relationship management abilities.
6. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
7. Strong analytical skills with the ability to interpret sales data and develop effective sales strategies.
8. Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
9. Strong problem-solving skills, strategic thinking, and a proactive approach to business opportunities.
10. Ability to work independently and collaboratively in a fast-paced environment.

RESPONSIBILITIES

1.     End-to-End Sales & Revenue Ownership

·       Drive new business acquisition and expansion within assigned markets, solutions, or accounts

·       Lead opportunity qualification, solution positioning, and value-based selling

·       Own deal closure, pricing strategy, negotiations, and commercial approvals

·       Achieve assigned revenue, margin, and growth targets

2.     Tender & Bid Management

·       Own and manage end-to-end tender processes (RFP, RFI, RFQ)

·       Coordinate inputs from pre-sales, technical, legal, finance, and delivery teams

·       Ensure bids are compliant, competitive, and commercially viable

·       Lead bid strategy, risk assessment, and executive reviews

·       Present proposals and defend submissions to customers where required

3.     Account Management & Customer Growth

·       Act as the primary commercial owner for assigned accounts

·       Build senior-level customer relationships and manage stakeholder expectations

·       Drive renewals, upsell, cross-sell, and long-term account growth

·       Conduct account reviews (QBRs), identify expansion opportunities, and mitigate churn risk

4.     Post-Sales Delivery & Project Oversight (Commercial)

·       Serve as the commercial point of accountability during delivery

·       Ensure delivery aligns with contractual scope, SLAs, timelines, and commercials

·       Manage change requests, variations, and scope adjustments

·       Coordinate with delivery/project managers to resolve risks and escalations

·       Protect margin, customer outcomes, and contractual compliance

5.     Cross-Functional Leadership & Governance

·       Act as the bridge between Sales, Delivery, Finance, Legal, and Operations

·       Enforce commercial policies, pricing discipline, and risk controls

·       Provide accurate pipeline, forecast, and business performance reporting

·       Contribute to go-to-market strategy, pricing models, and service offerings

SALARY RANGE: RM6,000 - RM8,000