Job Description

Company Description

Renai Hotel Kota Bharu is a five-star lifestyle hotel recognized as one of the city's premier international-class properties, offering leading convention and wedding venues. The hotel is centrally located in the heart of Kota Bharu's commercial and shopping district, with convenient access to the domestic airport, making it ideal for business and leisure travelers. It features 298 spacious rooms and suites, high-speed internet, executive floors with a dedicated Club Lounge, a Business Centre, wireless meeting rooms, a Grand Ballroom, and professional on-site event management for exhibitions, conventions, meetings, and weddings. Guests also enjoy Kota Bharu's largest fitness center, equipped with modern gym facilities, steam rooms, sauna, Jacuzzi, and an outdoor swimming pool, all designed to deliver a high-quality hospitality experience.

Role Description

The Sales Manager is a full-time, on-site role based at Renai Hotel Kota Bharu. This role is responsible for driving room, event, and banquet sales by developing and managing corporate, leisure, and group accounts. Day-to-day activities include identifying new business opportunities, building and maintaining strong relationships with clients and partners, preparing proposals, negotiating contracts, and ensuring timely follow-up to close sales. The Sales Manager will collaborate closely with the events, operations, and marketing teams to create and execute sales strategies, support promotional campaigns, and ensure seamless delivery of conferences, conventions, weddings, and other functions. The role also involves monitoring market trends, preparing sales reports and forecasts, and representing the hotel at networking events, trade shows, and client meetings to enhance brand visibility and revenue.

Qualifications

Proven experience in hotel or hospitality sales management, with a strong track record in corporate, leisure, and events/banquet sales.
Demonstrated skills in business development, account management, client relationship building, and contract negotiation.
Strong communication, presentation, and interpersonal abilities, with confidence engaging diverse stakeholders and decision-makers.
Capability to analyze market trends, prepare sales forecasts and reports, and use data to inform sales strategies and pricing decisions.
Ability to work collaboratively with cross-functional teams, manage multiple priorities, and deliver results in a fast-paced environment.
Proficiency in office productivity tools and hotel sales/CRM systems; familiarity with digital sales and online booking channels is an advantage.
Bachelor's degree in Business, Marketing, Hospitality Management, or a related field, or equivalent relevant experience.
Previous experience in a four- or five-star hotel environment and knowledge of the Kota Bharu market will be considered an added advantage.