Company Description
Tisen Trading (M) Sdn. Bhd. is a leading provider of customized premium gifts and branding solutions headquartered in Petaling Jaya, Selangor. Since 2014, we have partnered with over 100 reputable brands across Southeast Asia, serving industries such as FMCG, health and beauty, fashion, and F&B. We pride ourselves on delivering high-quality products and services from concept to production, helping our clients strengthen their brand identity and market presence.
Apply now for this exciting opportunity or you can email us at[Confidential Information]
Key Responsibilities
- Develop sales strategies and execute forecast, monthly tracking, quarterly, and annual sales performance.
- Drive sales conversion and client retention, ensuring consistent follow-ups and service excellence.
- Build and maintain strong relationships with key clients, partners, and stakeholders.
- Drive new business development and identify market opportunities.
- Collaborate closely with cross functions team, designs, sourcing and purchasing (for proposal direction) and Operations (for delivery assurance), to ensure timely order fulfilment and service delivery to optimize workflow and processes to enhance efficiency and reduce costs.
- Ensure team compliance with full data entry and accuracy of IT system.
- Ensure compliance to company SOP commercial sales unit.
- Monitor payment status with Finance and ensure timely follow-up with clients.
- Manage sales operation assistant on daily operational activities across sales, logistics, and customer service.
- Perform ad-hoc reporting, analysis, and tasks as assigned by management.
Requirements
A. Education & Experience
- Diploma or Degree in Business Administration, Sales, Operations, Supply Chain, or a related field.
- Minimum 46 years of experience in sales administration, operations, or business coordination.
- Experience in FMCG, trading, or GWP (Gifts with Purchase) industries is an added advantage.
B. Skill & Competencies
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills with the ability to build customer and stakeholder relationships.
- Good problem-solving and decision-making abilities.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Strong analytical skills with the ability to prepare reports, forecasts, and performance reviews.
- Organized, detail-oriented, and proactive in driving efficiency improvements.
- Language Skills: Proficiency in Mandarin, English, and Bahasa Malaysia (Mandarin is a strong advantage).
