Role Summary
The Sales & Marketing Executive is responsible for supporting daily sales operations, coordinating sales documentation and loan processing, and delivering excellent customer service throughout the entire sales journey. This role plays a key part in achieving sales targets, strengthening customer relationships, and supporting marketing initiatives to enhance brand presence and project performance.
Key Responsibilities
- Manage daily sales operations and ensure smooth execution of all sales activities.
- Maintain, update, and ensure accuracy of purchaser and sales data in the system.
- Coordinate with solicitors, end-financiers, and internal teams to follow up on loan applications and sales documentation processing.
- Attend to purchaser enquiries and provide timely, professional customer service from booking until house completion.
- Attend to walk-in customers by providing clear and accurate explanations of products, pricing, and project developments to assist customers in making informed purchasing decisions and to close sales.
- Build, project, and maintain strong relationships with key and potential customers to expand the customer base, enhance customer loyalty, and strengthen company branding.
- Focus on achieving individual and team sales targets set by the Company.
- Support marketing initiatives, events, roadshows, exhibitions, and promotional activities as required.
- Prepare sales reports, updates, and relevant documentation for management review.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
- Diploma or Degree in Business, Marketing, Real Estate, or related disciplines.
- Minimum 13 years of experience in sales, marketing, or property development industry (fresh graduates may be considered).
- Strong interpersonal and communication skills with a customer-oriented mindset.
- Ability to explain products and project details clearly and confidently.
- Good coordination and follow-up skills with solicitors, bankers, and internal stakeholders.
- Results-driven with the ability to work towards sales targets.
- Able to work on weekends, public holidays, and during sales events when required.
- Possession of own transport is an added advantage.
