Proactively arrange and attend meetings with customers to understand their requirements, build relationships, and maintain regular communication.
Gather and analyze information on competing products, market pricing, purchase volumes, and customer expectations regarding pricing terms.
Collaborate with the Sales Team Leader and Supply Chain Team Leader to prepare tailored supply proposals that meet customer needs and internal capabilities.
Lead negotiations with customers on pricing, payment terms, delivery schedules, acceptable quality levels (AQL), and packaging requirements, in consultation with internal stakeholders.
Secure purchase orders (ideally covering 6 months to 1 year) and coordinate with the supply chain team to plan production, shipment schedules, and ensure accurate ETD/ETA communication.
Notify customers regarding the shipment arrival and ensure smooth delivery in line with the agreed schedule and conditions.
Arrange quality assurance (QA) inspections during production, and coordinate post-delivery performance reviews of bottles and caps at the customers facility.
Monitor customer payment behavior and ensure timely collections in accordance with the agreed payment terms.
Work closely with customers to manage rolling forecasts, ensure adequate stock levels, and plan new purchase orders effectively.
Job Description:
Over 2 years of BtoB sales, business development, marketing experience.
Pro-active, sense of urgency, responsibility, timeliness and good nature.
Good communication and relationship at all levels in the organization.
Knowledge of customers products, order process, order delivery, complaints and payment process.
