Sales Supervisor (The Gardens Store)
Sales Supervisor (The Gardens Store)
Hermes2-4 Years
- Posted 4 months ago
- Be among the first 10 applicants
Job Description
Major Responsibilities:
- Assist and report to Assistant Store Manager to manage and oversee the daily store operations.
- Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships
- Identifies and handle client enquiries, concerns and complaints
- Ensure store presentation is consistent with our brand image
- Supervise general housekeeping and cleaning duties including performing such duties, if necessary
- Coordinates with the team on the execution of sales plans and store events
- Manage and motivate staff to achieve sales targets established
- Ensure proper security measures are enforced
- Monitor and assist sales staff development by providing on-the-job training, product training, etc
- Communicate timely with both internal and external parties, which include emails, text messages and phone calls
- Be a mentor to assist sales staff and guide them where required
- Always maintain high standard of personal grooming and professional conduct
- Perform any other duties that may be assigned from time to time by the Store Manager, Assistant Store Manager and/or Operations Team
- Passion in retail industry
- At least 2 years in supervisory role
- Tech savvy and good with IT/digital technology
- Hands on knowledge in MS Office
- Good team player, pleasant, service oriented and self-motivated
- Strong team building, interpersonal and communication skills
- Fluent n English
More Info
Key Skills
IT digital technology
About Company