Sales Supervisor (The Gardens Store)

2-4 Years

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Early Applicant

Job Description

Major Responsibilities:

Assist and report to Assistant Store Manager to manage and oversee the daily store operations.
Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships
Identifies and handle client enquiries, concerns and complaints
Ensure store presentation is consistent with our brand image
Supervise general housekeeping and cleaning duties including performing such duties, if necessary
Coordinates with the team on the execution of sales plans and store events
Manage and motivate staff to achieve sales targets established
Ensure proper security measures are enforced
Monitor and assist sales staff development by providing on-the-job training, product training, etc
Communicate timely with both internal and external parties, which include emails, text messages and phone calls
Be a mentor to assist sales staff and guide them where required
Always maintain high standard of personal grooming and professional conduct
Perform any other duties that may be assigned from time to time by the Store Manager, Assistant Store Manager and/or Operations Team

Requirements & Capabilities: