Sales Support Executive (Commercial Business)

About the Role

As a Sales Support Executive (Commercial Business), you will support the day-to-day operations of our Commercial Sales team while working closely with Sales, Product Management, Marketing, Finance and other internal stakeholders.

We are looking for someone who is proactive, detail-oriented and able to work independently, with strong coordination skills and the ability to take ownership of tasks in a fast-paced, cross-functional environment.

Responsibilities

• Provide day-to-day operational and administrative support to the Commercial Sales team.
• Coordinate with Sales, Product Management, Marketing, Finance and other departments to support business activities.
• Consolidate sales information, follow up on action items and provide timely updates to management.
• Prepare sales tracking, sales performance and sales-versus-forecast reports.
• Maintain accurate customer databases, sales records and business information.
• Track sales-related expenses, promotions, invoices, bill-back records and supporting documentation.
• Coordinate product, pricing, promotion, sample and customer-related requests with relevant stakeholders.
• Prepare sales presentations, reports and business materials for meetings and management reviews.
• Independently follow up on outstanding matters and ensure assigned tasks are completed within the required timeline.
• Support other commercial projects and business initiatives as assigned.

Requirements

• Minimum STPM / A-Level / Diploma or equivalent. Diploma or Degree holders in Business Administration, Marketing, Management or related fields are encouraged to apply.
• Fresh graduates are welcome. Candidates with 1–2 years of experience in Sales Support, Sales Coordination, Sales Administration or Sales Operations will have an added advantage.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Comfortable working with sales data, reports and numbers with good attention to detail.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Able to work independently, take ownership and follow through with minimal supervision.
• Strong communication and coordination skills with the ability to work across different departments and stakeholder levels.
• Good command of spoken and written English and Bahasa Malaysia. Chinese language proficiency will be an added advantage.
• Positive, proactive and willing to learn in a fast-paced working environment.

What You Will Gain

This role provides exposure beyond general sales administration, including:

• Cross-functional collaboration across Sales, Product, Marketing and Finance.
• Hands-on exposure to commercial operations, sales reporting and business processes.
• Development of stakeholder management, problem-solving and coordination skills.
• Opportunities to build greater independence, ownership and business understanding.