Sales Support Executive (Contract Management)

Responsibilities :

• Handle incoming quotation requests including overseas request.
• To ensure completion of quotation and handling Complex/Tender submission before deadline.
• Frequent follow up call required to achieve client request closure within SLA given.
• Process and follow-up on dispute case or open issues within SLA given.
• Dealing with external and internal queries in a professional, client-oriented manner.
• To assist in order submission if required.
• Any other duties and responsibilities which will be assigned by the management or superior as and when necessary.

Requirements :

• Diploma or degree in Business or any related field.
• More than 2 to 4 years experience in Sales Support role of IT industry.
• Proficient in English & Mandarin/Cantonese, Mathematics, Excel and Microsoft Outlook.
• A good understanding of Sales/buying cycle and ability to handle dispute case.
• Good Problem-Solving skill.
• Meticulous and Detailed in numbers.

Due to Business requirements, candidate with Mandarin abilities will added advantages