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Salesforce Senior Consultant (Sales & Service Cloud)

Salesforce Senior Consultant (Sales & Service Cloud)

Kris Infotech Pte Ltd
4-10 Years
Not Disclosed
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  • Posted 28 days ago
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Job Description

Key Responsibilities:

Lead business analysis and project management activities for Salesforce implementation projects

Gather, analyze, prioritize and translate business requirements into Salesforce solutions

Manage project timelines, deliverables, risks and stakeholder expectations

Ensure successful project delivery using ITIL-based methodologies

Drive issue resolution and continuous improvement initiatives

Collaborate with business users and technical teams to deliver effective CRM solutions

Key Requirements:

Salesforce certification or strong hands-on experience with Sales Cloud and Service Cloud

Minimum 4 years of Salesforce implementation and configuration experience

Strong business analysis and functional consulting experience

Hands-on experience with Apex and Lightning Web Components (LWC)

Excellent communication and stakeholder management skills

Proven experience managing end-to-end Salesforce projects

Ability to translate business requirements into scalable Salesforce solutions

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