Salesforce Technical Lead

Salesforce Technical Lead

Company: RiDiK Pte Ltd

Exp: 7 Years

Location:Kuala Lumpur,Malaysia

Job Summary 

We're looking for a Salesforce Technical Lead to support our team in Kuala Lumpur, Malaysia. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you're someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we'd love to hear from you.

Key Responsibilities

Team Leadership & Management

• Lead and mentor Practice Specialists; set clear priorities and ensure consistent quality delivery.
• Coach team members on business analysis, stakeholder facilitation, and solution design.
• Manage resource capacity and ensure optimal coverage across Business Units.
• Drive a customer-centric, data-driven, and continuous improvement culture within the Practices community.

Functional Expertise

• Strong expertise in Salesforce capabilities and business process design.
• Translate business requirements into scalable and implementable Salesforce solutions.
• Define and govern UAT strategy, ensuring quality standards and effective Agile delivery.
• Excellent stakeholder management and communication skills across business and IT teams.
• Solid understanding of platform guardrails, system dependencies, and supportability considerations.

Key Requirements

• Bachelor's degree in Business, Information Systems, Computing, or a related field.
• 7+ years of experience in Salesforce functional delivery, business analysis, or product/practice leadership.
• Proven experience in team leadership and driving cross-business unit initiatives and adoption.
• Salesforce certifications preferred (e.g., Advanced Administrator, Sales/Service/CPQ Consultant).

About CLPS RiDiK 

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.