SAP & Application Support Analyst

Role: SAP & Application Support Analyst

Location: Kajang, Selangor

Company: Wipro Consumer Care (LDW) Sdn Bhd

Key Responsibilities

• Provide first-level support, troubleshooting, maintenance and user assistance for SAP.
• Develop and maintain ABAP programs, reports, forms, and enhancements.
• Perform debugging and troubleshooting of existing ABAP code.
• Collaborate with end users to gather requirements and translate them into technical specifications.
• Support the integration of SAP modules.
• Participate in testing and validation processes to ensure high-quality deliverables.
• Support, maintain and provide continual improvement internal web portal - PHP
• Handle and resolve application support tickets raised by end users.
• Continue to maintain and support programs.
• Prepare technical documentation and user guides for related projects or system enhancements
• Troubleshoot and debug in-house applications.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering or a related field.
• At least 2-3 years of relevant IT experience, preferably in SAP support (SAP FICO/SD/MM/ PP/WM), application support or system development.
• Knowledge on SAP functional processes is needed, in either FICO/SD/MM/PP/WM
• Knowledge of ABAP programming is an advantage.
• Experience in web programming PHP, Wordpresss, etc
• Experience with MS SQL server database
• Good problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Willingness to learn new technologies and support different IT systems and business applications.
• Experience in a manufacturing environment and knowledge of business processes are an advantage.
• Strong communication skills, both verbal and written.