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3-10 Years
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  • Posted 23 days ago
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Job Description

  • As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems. You are expected to perform independently and become a subject matter expert.

  • Active participation and contribution in team discussions are required, along with providing solutions to work-related problems.

  • Advanced proficiency in IT Troubleshooting is required.

  • Advanced proficiency in Engineering Support is recommended.

  • Advanced proficiency in Application Remediation is suggested.

  • Analyze and resolve complex software issues to ensure continuous system performance and reliability.

  • Collaborate with cross-functional teams to enhance system functionality and prevent recurring problems.

  • Document findings and solutions clearly to support knowledge sharing and future troubleshooting efforts.

  • Contribute to process improvements by identifying gaps and proposing innovative approaches. Engage proactively with stakeholders to understand system impacts and prioritize support activities effectively

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Prasanna Kumar

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