We are seeking an experienced SAS Viya Production Support /SAS APplication Support and maintain enterprise SAS environments while ensuring the stability, performance, and availability of business-critical applications.
The successful candidate will work closely with development, infrastructure, network, and business teams to manage production environments, troubleshoot issues, optimize performance, and support deployment activities.
Key Responsibilities
- Provide L2/L3 production support for SAS applications and SAS Viya environments
- Develop and maintain SAS programs, scripts, and analytical solutions
- Perform SAS Viya administration, monitoring, and performance tuning
- Manage deployment activities using Jenkins, Bitbucket, Aldon, and Control-M
- Support connectivity setup and integration with external systems
- Coordinate with network teams for firewall and communication requirements
- Perform SQL query optimization and Oracle database performance tuning
- Develop Unix shell scripts for automation and operational support
- Support OpenShift-based deployments and platform operations
- Prepare and maintain SDM and operational documentation
- Lead incident resolution, root cause analysis, and problem management activities
- Mentor junior team members and provide technical leadership to the support team
Requirements
Strong experience in SAS Programming and SAS Viya.
- Experience with SAS CLI and SAS Viya Performance Tuning
- Production Support / Application Support experience
- Python and R programming knowledge
- Unix/Linux Shell Scripting
- Oracle RDBMS and SQL Performance Tuning
- Control-M scheduling and job management
- Jenkins, Bitbucket, and Aldon
- OpenShift exposure
- Experience working with infrastructure and network teams
- Strong troubleshooting and stakeholder management skills
Preferred
- Banking or financial services domain experience
- Team lead or production support lead experience
- Experience supporting large-scale enterprise environments
