Installing MECM (growing existing environments/setup new environments)
Upgrading MECM version (maintain supportability from vendor)
Retire MECM (EOL environments)
Administration
MECM annual access review (review MECM roles and MECM database permissions against security model).
Manage MECM roles (e.g. create/update/delete Boundary Groups, Distribution Groups and Distribution Point based on site needs).
Operations
Monitoring health of MECM infrastructure via MECM console (CAS, primary servers, distribution points, etc.) and perform remediation if necessary.
Troubleshooting and resolving issues related to MECM infrastructure (e.g. DB replication failed, MECM services stopped unexpectedly, etc.).
Troubleshooting and resolving issues related to security updates/software deployments reported by users (e.g. software not distributed to a particular site, servers/workstations not receiving latest security updates/software, etc.).
Security updates deployment to Windows servers (monthly)
Security updates deployment to Windows workstations (monthly)
Development
Software deployment creation and setup (monthly).
Software deployment creation and setup for Windows workstations.
