Sea Freight Export

Position: Sea Freight Export

Industry: Freight Forwarding

Work Location: Taman Perindustrian Bukit Jelutong, 40150 Shah Alam, Selangor

Work arrangement: Onsite

Employment Type: 6 months contract with PERSOL

Salary: RM3,000 - RM4,000 (based on experience & skills)

What You'll Be Doing

• Manage and coordinate end-to-end Ocean Export shipments (FCL & LCL).
• Handle customer enquiries, shipment bookings, and export documentation requests.
• Accurately register and maintain shipment data in CargoWise (CW1) and other operational systems.
• Coordinate closely with shipping lines, shipping agents, freight forwarders, overseas offices, customers, and service providers to ensure seamless shipment execution.
• Prepare, verify, and manage export documentation
• Monitor permit declarations and ensure export compliance requirements are met.
• Arrange shipment bookings, vessel space allocation, and freight rates with carriers and procurement teams.
• Send shipment pre-alerts and vessel departure updates to customers and destination offices.
• Coordinate cargo release and Proof of Delivery (POD) activities for door delivery shipments.
• Monitor shipment exceptions, delays, cargo discrepancies, and damaged cargo situations while ensuring timely escalation where required.
• Support cargo and insurance claims management with customers, surveyors, and overseas offices.
• Verify shipment costs, vendor invoices, and intercompany charges to ensure billing accuracy.
• Ensure timely invoicing, payment collection, and compliance with customer-specific SOPs and KPIs.

What We're Looking For

• Minimum 1 year of experience in: Ocean Freight Export Operations, Sea Freight Operations, Freight Forwarding and Shipping & Logistics Operations
• Knowledge of export documentation, shipping procedures, and carrier coordination.
• Experience using CargoWise (CW1) or similar freight forwarding systems is highly preferred.
• Strong understanding of Bills of Lading, shipping documents, and export compliance requirements.
• Proficient in Microsoft Excel, Word, Outlook, and PowerPoint.
• Strong communication, coordination, and stakeholder management skills.
• Ability to multitask and thrive in a fast-paced logistics environment.

Why Join Us

• Join a globally recognized logistics and freight forwarding organization.
• Gain valuable exposure to international shipping and export operations.
• Enhance your expertise in Ocean Freight, CargoWise, and international trade documentation.
• Collaborate with experienced professionals across shipping, procurement, customer service, and logistics functions.
• Excellent opportunity to grow your career within the freight forwarding industry.