Role & Responsibilities
Process Engineering and Improvement
- Analyze and evaluate current business processes within the freight forwarding operations.
- Identify areas for process improvements and develop engineering solutions to optimize efficiency and effectiveness.
- Collaborate with cross-functional teams to implement streamlined processes across all business functions.
Development of Logistic Solutions
- Continuously develop and propose new logistic solutions to address legacy issues.
- Introduce and integrate new systems and tools to enhance operational capabilities.
- Monitor and assess the impact of implemented solutions to ensure they meet business goals and improve performance.
RPA Development and Implementation
- Design, develop, and implement Robotic Process Automation (RPA) projects using UiPath.
- Automate key and critical business processes, focusing on high-volume processing tasks.
- Ensure RPA projects result in substantial productivity savings, aiming for significant reductions in manual effort and time.
Project Management
- Lead and manage process improvement projects from inception to completion.
- Develop project plans, timelines, and milestones, ensuring timely delivery of project objectives.
- Communicate project progress, challenges, and results to stakeholders and senior management.
Data Analysis and Reporting
- Perform data analysis to identify process inefficiencies and opportunities for improvement.
- Generate reports and dashboards to track the performance of implemented processes and RPA solutions.
- Provide insights and recommendations based on data analysis to support decision-making.
Training And Support
- Train and support team members and end-users on new processes and RPA tools.
- Develop training materials and documentation for implemented solutions.
- Provide ongoing support to ensure smooth adoption and operation of new systems and processes
Qualifications
- Bachelor's degree in business, Engineering, Information Technology, or a related field.
- Proven experience as a Business Process Analyst or similar role in the logistics or freight forwarding industry.
- Strong experience with UiPath and RPA project development and implementation.
- Excellent analytical and problem-solving skills.
- Proficient in process mapping and engineering tools.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
