Security Delivery Lead

About the Client/Organisation

Join a high-impact global organisation at the forefront of digital innovation. This global leader in IT services and consulting helps businesses modernize their operations through innovative technology solutions. It partners with clients across industries to drive digital transformation, offering services such as cloud migration, cybersecurity, data analytics, and enterprise applications. Known for managing complex IT ecosystems, it supports organizations in enhancing performance, improving customer experiences, and achieving sustainable growth.

Title: Security Delivery Lead

Location: Petaling Jaya, Malaysia

Employment Type: Permanent

Work Mode: Hybrid

Role Summary

The Security Delivery Lead (SDL) is the primary point of accountability for the delivery, performance, and continuous improvement of security services for assigned customer accounts. The SDL ensures contractual, regulatory, and compliance obligations are met while acting as a trusted advisor on cybersecurity posture, risk mitigation, and security capability uplift. The role bridges operational delivery, governance, compliance, and strategic advisory to support customer security maturity and long-term account growth.

Must-Have Skills

• Experience supporting consulting and solutioning activities
• Experience running or managing operations
• Background as a Security Manager or Delivery Manager
• Strong experience managing deliverables and service performance
• Ability to lead accounts and coordinate across customers and internal teams
• Strong customer-facing skills with good understanding of CRM/customer success management
• GRC background with hands-on cybersecurity knowledge
• Knowledge of incident management and security operations

Key Responsibilities

Client Relationship & Advisory

Serve as the focal point for IT security, compliance, and risk matters with the customer

Engage with customer security leadership (including CISO functions) to align delivery to strategy and regulatory demands

Provide strategic and tactical security recommendations to uplift customer security maturity

Support decision-making through validated insights, reporting, assessments, and business justification

Security Service Delivery

Oversee contractual delivery of Managed Security Services (MSS) and ensure performance meets agreed SLAs/OLAs

Align delivery across global/functional service towers and ensure cross-practice accountability

Manage incident, audit, compliance, and risk deliverables for the account

Maintain governance artifacts such as Account Security Plans, risk registers, audit registers, and assurance reports

Risk, Audit & Compliance

Coordinate assessments, audits, vulnerability scanning, and compliance programs

Track security risks and drive mitigation actions through remediation or formal acceptance

Monitor regulatory and standards changes relevant to the account

Security Improvements & Enhancement Projects

Identify gaps and improvement opportunities across tooling, governance, and operational controls

Propose remediation initiatives, roadmaps, business cases, or phased enhancement programs

Develop content for Statements of Work (SoW), proposals, and RFP responses when security uplift projects are required

Commercial & Growth Enablement

Support the Client Partner and Delivery Lead in sales pursuits, proposal support, and capability positioning

Introduce new offerings, modern capabilities, and innovation aligned to account needs

Drive customer satisfaction, renewal, and expansion outcomes

Required Skills & Experience

Experience delivering or overseeing cybersecurity services in enterprise environments

Proven ability to engage security leadership stakeholders including CISOs, Risk, Audit & Compliance teams

Familiarity with regulatory and industry standards (e.g., NIST CSF, ISO/IEC 27001, PCI DSS, CIS Controls, Sector-specific frameworks)

Strong understanding of identity, infrastructure security, threat management, compliance frameworks, vulnerability management, and security operations

Preferred Certifications

• CISSP, CCSP, CISM, CISA, CRISC, ISO 27001 Lead Auditor/Implementer, or equivalent professional certifications

Ideal Background

• Candidates typically come from Managed Security Services, Security Consulting, Security Architecture, Risk & Compliance, or Enterprise Security Delivery roles with strong cross-functional stakeholder management and governance skills.

Interested Let's Talk.

If you're excited to explore this opportunity, apply directly or connect with Pooja Rawat

at [Confidential Information] for a confidential discussion.

EA Name: Alvin Lau

EA Licence No.: 11C5502

EA: Registration Number: R1874110