Seller Initiative Projects - Retail and Fulfilment
Seller Initiative Projects - Retail and Fulfilment
Shopee- Posted 2 months ago
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Job Description
Job Description:
- Coordinate with Key Account Managers (KAMs), and Warehouse Operations to identify and resolve post-sales supply chain issues to improve seller experience
- Drive high-impact operational excellence initiatives to optimize processes and improve service quality
- Develop performance dashboards & reporting frameworks to monitor initiatives outcomes and drive continuous improvement
- Collaborate with cross-functional teams across Commercial and Operations to execute strategic initiatives that strengthen seller retention and operational scalability
- Conduct periodic fulfilment center visits to assess on ground processes, identify operational bottlenecks and translate frontline insights into sustainable process improvements
- Plan and execute end-to-end seller communications for operational initiatives and process enhancements to drive awareness, adoption and awareness
Requirements:
- Bachelor's degree in Business, Engineering, Supply Chain, or a related field
- Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into actions
- Intermediate proficiency in Google Sheets / MS Excel familiarity with Apps Script or basic workflow automation is a plus
- Proven project management and stakeholder management capabilities
- Detail-oriented, adaptable, and able to work in a fast-paced environment
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