Senior Account Executive (Client Servicing Team)

Role: Senior Account Executive (Client Servicing Team)

Geography: Malaysia-based (Open to Malaysians from all states)

Full-Time

Role Description

Join a dynamic team of brand and sustainability strategists, storytellers, creatives, and client relationship experts committed to helping businesses deliver positive impact.

We are looking for a Senior Account Executive (Client Servicing Team) with experience in corporate reporting, annual reports, publications, corporate communications and visual identity. As part of our Investment Branding practice, you will work at the intersection of corporate reporting, investor communications and sustainability, playing a key role in delivering compelling, strategically driven communications for leading organisations across diverse industries. You will be working closely with clients and multidisciplinary teams to translate complex business performance, corporate strategies and sustainability commitments into clear, engaging and impactful narratives. We are looking for someone who is passionate about the craft of corporate narrative, curious about the evolving reporting landscape and motivated to help organisations communicate their performance, purpose and long-term value with clarity and impact.

Key Responsibilities

• Account Management (Investment Branding): Manage end-to-end delivery of annual report and corporate reporting communications, ensuring smooth coordination between clients, account servicing, creative and partners. Guarantee that projects meet client expectations while adhering to timelines, budget constraints, and briefs. Write clear and actionable briefs. Shape accurate client presentations.
• Client Relationship Management: Build and maintain strong client relationships, acting as the primary point of contact. Provide expert advice and insights to clients, positioning the agency as a trusted partner.
• Commercial Responsibility & Financial Management: Work closely with your team lead to develop commercial awareness of costing and fee structures. Manage project finances, prepare accurate quotations, ensure prompt invoicing.
• Leadership: Provide guidance and support to team members, ensuring high-quality and inspiring projects are delivered on time and within budget.
• New Business: Work closely with team leads to identify and develop new business opportunities within existing client accounts. Support business development initiatives through the preparation of proposals, pitches and other new business materials.
• Quality Assurance: Ensure all deliverables are of the highest quality, reflecting our commitment to excellence in brand building. Provide constructive feedback to the team to continuously improve both traditional and digital outputs.

About You

• Experience: At least 2-4 years of experience in account management within a relevant consultancy (e.g corporate reporting consultancy or communications agency)
• Communication Skills: Excellent verbal and written communication skills in English. Other languages would be a significant advantage.
• Team: Strong interpersonal and communication skills to build trust internally and externally.
• Multitasking: Capable of managing multiple projects simultaneously, maintaining a calm and organised approach under pressure.
• Passion for Branding and Sustainability: A genuine interest in brand building, sustainability, and technology trends, with a focus on how they intersect and create value.
• You're a Malaysian Citizen or Permanent Resident.

What We Offer

• Some hybrid flexibility to organise where you work.
• A supportive, coaching culture. You grow, we grow.
• The opportunity to help build purposeful brands working directly with a senior team of experts and learn from the best in this business.

Why Join Us

Headquartered in Asia for over 40 years, Sedgwick Richardson (SR) is a brand and sustainability consultancy. We work with visionary leaders and entrepreneurs across East and Southeast Asia to build brands that create value for business, society, and the environment. We believe the adaptation and regeneration are integral to business resilience, growth and sustainability. Brands that are credibly contributing to a better world will prosper.

Our Commitment to Diversity, Equity and Inclusion

At SR, we believe an equitable and inclusive work environment—where everyone feels valued and respected—is the foundation for delivering on our purpose. We seek candidates who fit into our culture and who can expand our horizons, challenge the status quo and innovate to create Shared Value.

To Apply

If this sounds like you, please send us ([Confidential Information]) a short email explaining why you're ready to build belief in the future along with your résumé. Open to Malaysians from all states.