Senior Administrative & Travel Desk

Job Description

The Senior Executive will play a vital role in our Administrative & Travel Desk, reporting directly to the General Admin Manager. She will be responsible for providing efficient management and administrative support to the VP and his management team, ensuring a well-organized and productive office environment. This role requires a proactive and detail-oriented individual who can effectively manage multiple tasks and prioritize accordingly.

Qualifications and Experience:

• Diploma or Bachelor Degree in Business Administration, Hospitality, Tourism, Office Management, or a related field.
• Relevant experience in administration, corporate travel, hospitality, customer service or office coordination.
• Experience in handling flight bookings, hotel and transportation arrangements is preferred.
• Good working knowledge of AI, Microsoft Outlook, Word, Excel and Power Point.
• Good command of written and spoken English, Bahasa Malaysia and Chinese.
• Ability to communicate in Mandarin is compulsory.

Responsibilities

• Provide comprehensive administrative support to the General Admin Manager and the DN-Ipoh-G&A Administrative department.
• Handle office administration tasks, including but not limited to, managing correspondence, maintaining records, and organizing files.
• Support purchasing activities by assisting with vendor communication, order processing, and inventory management.
• Coordinate travel arrangements for employees, including flight bookings, hotel reservations, and transportation.
• Welcome and assist visitors, ensuring a positive and professional experience during their visit.
• Manage meeting room bookings, set up audio/visual equipment, and provide necessary support for meetings and events.
• Assist with event planning and execution, ensuring a seamless experience for attendees.
• Maintain a clean and well-organized office environment, including basic facilities management.
• Liaise with external vendors and service providers to ensure timely delivery of services.
• Perform other ad-hoc duties as assigned by the General Admin Manager.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Hospitality, Tourism, Office Management, or a related field.
• Minimum 3 years of relevant experience in administration, corporate travel, hospitality, or office coordination.
• Experience in handling flight bookings, hotel reservations, and transportation arrangements is highly preferred.
• Proficient in using AI, Microsoft Outlook, Word, Excel, and PowerPoint.
• Excellent command of written and spoken English, Bahasa Malaysia, and Chinese.
• Ability to communicate fluently in Mandarin is a must.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent interpersonal and communication skills, with a customer-centric approach.
• Attention to detail and a proactive problem-solving attitude.
• Ability to work independently and as part of a team, with a positive and professional demeanor.