Job Description
Ensure the correct management of the credit policy and processes. Ensure credit risk policies are adhered to and risk is managed for the assigned area. Build relationships with relevant stakeholders and departments to oversee and advise on credit processes. Manage a team of Credit Advisors to ensure KPIs are met.
Responsibilities
Financial Policies, Guidelines, and Processes
- Monitor adherence to global policies and manage implementation of policies and processes
- Advise on interpretation and application
- Ensure policies and procedures within Credit Control reflect best practice and SOX compliance and supply support, education and training where necessary
Credit Control and Collections
- Credit reviewing and pre-vetting potential new customers and opportunities using relevant systems and resources, to evaluate financial risk
- Ensure that aged debt is identified and investigated, and that the dunning process is managed effectively to maximize the collection of overdue payments
- Facilitate timely collections management in the six regions
- Manage the approval flow (CMA) for new credit limits and customer onboarding through the system and follow up with Credit Desk
- Manage monthly and quarterly review for bad debt/bankruptcies
- Liaise with significant external customers or partners to resolve complex payment issues
- Arrange meetings between Commercial and Credit, Finance and Mmgt to discuss trends and solutions for past due accounts leading to payments
Insights and Reporting
- Prepare and coordinate the completion of various data and analytics reports
- Give guidance to relevant stakeholders and departments based on the available data and reports
- Assist with preparation of Credit documentation for annual credit reviews, credit memorandums, preparation of financials evaluation for larger customers
Financial Management and Control
- Assist with the smooth implementation and training of the relevant credit systems, concerning deduction / collections management, metrics, interest billing and dunning notices
- Suggest developments to tools and processes based on stakeholder needs and identified problems
Operational Compliance
- Identify instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate
- Support and oversee the implementation of compliance and control policies across APLL
Qualifications
- 15 years experience within a credit management and credit risk management and analysis environment
- Basic experience of working effectively across teams and successfully leading process implementations