Job Summary
Execute cash applications activities efficiently and effectively in compliance with company policies and procedures.
Duties and Responsibilities
- Responsible for daily cash receipts and postings to customer accounts accurately and timely.
- Review and reconcile all payments received on a current and daily basis.
- Identify daily unapplied amounts and work with respective internal team to resolve the unidentified receipt.
- Work closely with the collections team to ensure proper application of payments.
- Ensure appropriate approver received for any write-off request.
- Prepare reconciliation of accounts and resolve discrepancies which arise.
- Adhere to agreed service levels, company policies and procedures.
- Resolve operational issues and escalate to supervisor where necessary.
- Develop and maintain working relationships with customers to ensure that solutions are adopted, implemented, and maintained appropriately.
- Participate in internal / external audit and provide required information.
- Support project delivery and process improvement related to cash application.
- Cooperation with cross function teams within SSC to ensure timely closing activities.
Job Requirements Education:
Degree in relevant field (Commerce, Finance, Accounting) Experience: more than 3 years of work experience Industry or shared services experience is an added advantage.
Skills Requirements
- Team player with strong interpersonal skills
- Familiar with Microsoft Office or equivalent tools
- Good verbal and written communication skills in English, Proficiency in Bahasa Malaysia and Chinese.
